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How to Order

All payments are made through PayPal. Wholesale prices available for distributors.

 

To place an order:

 

Send an email to japanese.plastering*gmail.com  (In the email address, please replace the * with @). Please provide:

Your name
Postal address
Telephone Number
Fax Number 
Description of the trowel(s) including 
 Name of trowel(s)
 Letter and three digit code(s) found next to each trowel (ie: A101)
 Length in mm
 Number of items


After receiving your order via email, you will be sent a bill via email that includes a PayPal link. After following the link to the PayPal website, you may then make a secure payment using credit card, bank transfer or PayPal payment. After confirmation of your payment is received from PayPal, the item will be ordered from Yamanashi and shipped to your address abroad via International EMS (Express Mail Service). After confirmation of payment, items should arrive in less than two weeks, and could arrive in as soon as one week. Your patience and understanding is appreciated.

 

Sales tax and fully insured International EMS (Express Mail Service) are included in all prices.

 

If import tax is charged by the receiving country, payment is the sole responsibility of the customer.

Should you have any questions, please email japanese.plastering*gmail.com (In the email address, please replace the * with @) or call +81-80-3477-9841.

  

After Receiving Your Trowels 

 

Yamanishi-san trowels are treated with a protective coating to prevent rusting while in storage. This coating can be removed before use with 400 grit sandpaper or will naturally wear off during use.

 

Before attempting to finish, compress or polish with new trowels, the edge should be polished with 400 grit sandpaper or higher. 

 

In Japan, the trowel's wood handle is branded for identification, preventing any mix up at the job site.  After branding the wood, the handle is often soaked in vegetable oil. Some chose to mix black pigment with oil for a darker finish.  Others rub the handle with clay, dying the wood.  In any case, these treatments improve the longevity and appearance of the handle. 

 

Traditional steels will rust if not cared for properly. Trowels should be cleaned and dried immediately after each use. When storing trowels for an extended period of time, they should be oiled to prevent rusting. In order to prevent the remaining oil from discoloring subsequent plasters, remove oil with a rag before plastering.